1. Shipping Policy
At [Your Store Name], we aim to deliver your baby essentials quickly, safely, and reliably.
📦 Processing Time
- Orders are processed within 1–3 business days
- Orders placed on weekends or holidays are processed the next working day
🚚 Delivery Time
Delivery times vary depending on your location:
- Standard Shipping: 7–15 business days
- International Shipping: 10–25 business days
📍 Shipping Areas
We currently ship to [list your countries/regions].
🔎 Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your delivery in real time.
2. Returns Policy
We want you to be fully satisfied with your purchase.
🔄 Return Eligibility
You may request a return if:
- The item is unused, unopened, and in original packaging
- The request is made within 7–14 days of delivery
- The product is defective or damaged upon arrival
⚠️ Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Opened baby care products
- Used items
- Items marked as final sale
3. Damaged or Incorrect Items
If your order arrives damaged or incorrect:
- Contact us within 48 hours of delivery
- Send clear photos or videos as proof
We will offer a replacement or refund depending on the situation.
4. Refunds
Once your return is approved:
- Refunds are processed within 5–10 business days
- Refunds are issued to your original payment method
5. Return Shipping
- Customers are responsible for return shipping costs (unless item is defective)
- Shipping fees are non-refundable
6. Order Cancellation
Orders can only be canceled within 12–24 hours after purchase, before processing begins.
7. Contact Us
For any questions regarding shipping or returns:
📧 [Your Email]
📦 Include your order number for faster support